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Privacy Policy


The following statement explains Aquaria KLCC’s Privacy Policy (”this Policy”) regarding the personal information collected by Aquaria KLCC about you. Upon registration and from time to time, you will be asked to submit personal information about yourself (eg name and email address etc.) in order to use the Aquaria KLCC Website. By providing Aquaria KLCC with your details in the fields requested, you enable Aquaria KLCC to provide you with its services located at www.klaquaria.com and its related channels (” Aquaria KLCC Service”). We will treat such personal information in accordance with this Policy. This privacy policy covers Aquaria KLCC and its website www.klaquaria.com and its related channels.

The Aquaria KLCC Service is provided to you subject to the Aquaria KLCC Website Terms of Use & Notices and in accordance with the laws of Malaysia. Aquaria KLCC will act in accordance with current Malaysian legislation on personal information protection in this Policy and as far as practicable, aim to meet current Internet best practice.

The term Authorised Third Parties describes the contractors, agents and third party suppliers with whom Aquaria KLCC or other members of the Aquaria KLCC Group enter into agreements from time to time and persons with whom they may contract in order to provide the Aquaria KLCC Services.

For the purposes herein, all words and expressions shall have the same meaning as in the Aquaria KLCC Website Terms of Use & Notices, except where otherwise expressly stated.

By submitting your information, you consent to the use of your personal information collected by us, in the manner as set out in this Policy.

Users Under 18

The Aquaria KLCC Website is not directed at parties under 18 years of age. If you are under 18, please get your parent/guardian’s permission beforehand whenever you provide personal information to the Aquaria KLCC Website. Users without this consent are not allowed to provide Aquaria KLCC with personal information.

The Type of Information We Collect

  1. Personal Information Collection

    Aquaria KLCC collects and uses your personal information (i.e. personal information which identifies you, e.g., your name and postal address, date of birth, gender, telephone and fax numbers, email address, and credit/debit card information; lifestyle) only with your knowledge and consent when you use the Aquaria KLCC Website, the Aquaria KLCC Services, make use of our product and service enquiries, or when you respond to communications from Aquaria KLCC (such as contests, questionnaires or surveys) and other information collected on registration or through surveys.

  2. Non-personally Identifying Information.

    Aquaria KLCC automatically collects aggregate and demographic information about the use of the Aquaria KLCC Website, including which pages are most frequently visited, how many visitors the Aquaria KLCC Website receives daily, how long visitors stay on each page, your preferences and other similar sites based on your browsing (click-stream) activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps Aquaria KLCC to better provide you with a more enjoyable, customised service and experience in the future.

    Aquaria KLCC uses the information available to create profiles of the Aquaria KLCC Website user base. Aquaria KLCC may provide aggregate profile information of its users to advertisers to help tailor information from the advertisers to your interests. For example, Aquaria KLCC may inform advertisers that it has a certain number of Aquaria KLCC Membership users that have an interest in a topic and are interested in receiving information about the topic.

  3. Third Party Information.

    Aquaria KLCC does not monitor or permanently store third party information save for the purpose of accounting, billing or record keeping, or unless required by law.

  4. Use of Your Personal Information

    Your personal information will be used by Aquaria KLCC, the Aquaria KLCC Group or Authorised Third Parties, in support of the purposes stated at the time at which it was given or sought, and/or for the purposes of technical administration of the Aquaria KLCC Website, research and development, statistical analysis, customer administration, in compliance with any regulatory, statutory or legal obligation imposed on us by any relevant authority, to provide other goods and services by Aquaria KLCC or its designated representatives and/or business partners to you or parties designated by you and matters ancillary thereto; to verify and process payment when you use the Aquaria KLCC Website and/or the Aquaria KLCC Service or purchase goods and services from Aquaria KLCC; to verify and record your personal particulars including comparing it with information from other sources and using the information to communicate with you; to send you information, promotions and updates including marketing and advertising materials in relation to our goods and services and those of third party organizations selected by Aquaria KLCC; to comply with any order of court or directive from authorities investigating any alleged offence, misdeed and/or abuse or to enforce any of the terms in the Aquaria KLCC Website Terms of Use & Notices or, where such action is necessary to protect and defend the rights or property of Aquaria KLCC.

    If Aquaria KLCC wishes to use your personal information for new purposes, Aquaria KLCC will offer you the means to consent to those new purposes by sending an email to the Webmaster account.

  5. Disclosure of Your Personal Information

    Aquaria KLCC will not sell or rent your personal information to third parties. Except as provided for herein, Aquaria KLCC will not disclose personal information about you to any third party without your consent.

    Aquaria KLCC may from time to time, contact you on behalf of external business partners about particular goods, offers or services that may be of interest to you. In those cases, personal information that may identify you will not be transferred to the third party. All communication whether from Aquaria KLCC or our business partners will be sent to you by Aquaria KLCC.

    Aquaria KLCC may however, need to work with Authorised Third Parties to provide part or all of the Aquaria KLCC Website, the Aquaria KLCC Service and/or other services to you or to perform market research and statistical analysis. In such situations, Aquaria KLCC will share your personal information as is necessary for the Authorised Third Party to perform these services, on a strictly confidential basis. These parties are not allowed to use your personal information disclosed to them except for the limited purpose of providing the particular service for Aquaria KLCC. By using and continuing to use the Aquaria KLCC Website you are deemed to have consented to such disclosure.

    Without limiting the above, Aquaria KLCC may disclose your personal information about you, your Aquaria KLCC Account and/or your Aquaria KLCC Membership to companies within the Aquaria KLCC Group for accounting or reporting purposes, subject to the terms of this Policy.

  6. Links to Other Web Sites

    The Aquaria KLCC Website may contain, from time to time, links to other web sites. Aquaria KLCC is not responsible for the privacy practices or the content of such websites or of any third party. You should review the privacy policies of such websites when you visit them. This Policy applies solely to information collected by the Aquaria KLCC Website.


  1. What is a Cookie?

    When you enter a website your computer will automatically be issued with a cookie. Cookies are text files that are placed in your computer’s hard drive to identify your computer to our server. Generally, cookies themselves only record those areas of the site that have been visited by the computer in question, and the duration. Many websites do this whenever a user visits their site in order to track traffic flow. 

    Depending upon the type of browser you are using, you may set your computers to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to you.

  2. Aquaria KLCC Cookies

    Aquaria KLCC uses “cookies” to store and track information about you and your use of the Aquaria KLCC Website. Unless you have an Aquaria KLCC Membership, Aquaria KLCC cookies in themselves do not identify the individual user, just the computer used. You may browse the Aquaria KLCC Website anonymously until such registration.

    The Aquaria KLCC cookie and information retrieved from the Aquaria KLCC cookie is used in line with the uses set out in Section 5 above and more specifically:

    • To help save and retrieve passwords used on the Aquaria KLCC Website. This way, you will not have to re-enter information upon every new visit to the Aquaria KLCC Website.
    • To track information such as the frequency and duration of your use of the Aquaria KLCC Website, your click-stream as you go through the Aquaria KLCC Website, your preferred sites, and help us determine whether you came to the Aquaria KLCC Website from a particular Internet link or banner advertisement.
    • To analyse the profile of the Aquaria KLCC Website visitors and users to helps Aquaria KLCC provide you with better service and to enhance our service.
    • To personalize the content, banners and promotions that you will see on the Aquaria KLCC Website.
    • Most cookies are “session cookies,” meaning that they are automatically deleted from your computer’s hard drive at the end of a session. You are always free to decline the Aquaria KLCC Website cookies if your browser permits, although in that case you may not be able to use certain features on the Aquaria KLCC Website and you may be required to re-enter your password more frequently during a session.
  3. Third Party Cookies

    Aquaria KLCC Website. In the course of serving advertisements to the Aquaria KLCC Website, our third-party advertisers may place or recognize a unique cookie in your computer. These companies may use information retrieved from their cookies to provide advertisements on the Aquaria KLCC Website and other websites about goods and services that may be of interest to you.

    If you want to prevent one of these third-party companies from sending and reading cookies on your computer, you will need to visit each of their websites individually to request that you be removed from that system.

Contacting The Aquaria KLCC Website

If you have any questions about this Policy or your dealings with the Aquaria KLCC Web site, please send us an email at marketing@aquawalk.com